What is POLi Payment?
POLi Payment is a secure online payment method available in New Zealand that allows customers to pay directly from their bank account without using a credit card. It is provided by POLi Payments, in partnership with participating banks.
Key Features
- Direct Bank Payment: Customers can make payments directly from their bank account at the time of purchase. No credit card required.
- Secure & Instant: POLi uses secure banking connections to process payments. Payments are processed immediately, allowing faster order confirmation.
- Online Use Only: POLi is available exclusively for online store purchases. It cannot be used in physical retail locations.
- No Additional Fees: Typically, merchants don’t charge extra fees for POLi, though bank fees may apply.
Important Disclaimer: POLi does not guarantee any product or service purchased using this payment method. All claims, warranties, or representations are provided by the merchant. For full details, visit POLi’s official site.

Poli Frequently Asked Questions
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POLi is a secure online payment method that allows customers in New Zealand and Australia to pay directly from their bank account without using a credit card. It connects to participating banks to process payments instantly.
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At checkout, select POLi as your payment option. You’ll be redirected to your online banking login, where you authorize the payment. POLi then securely transfers funds from your bank account to the merchant, confirming the order immediately.
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Yes. POLi uses secure banking connections and does not store your login credentials. Transactions are encrypted, and your bank provides the authentication. POLi itself does not hold your money or guarantee the product/service — that responsibility lies with the merchant.
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Merchants typically do not charge extra fees for POLi payments. However, your bank may apply standard transaction fees depending on your account type.
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POLi is available for online purchases only. It cannot be used in physical retail stores. Many e‑commerce sites, government services, and utility providers in New Zealand and Australia accept POLi.
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No registration is required. If your bank supports POLi, you can use it immediately by selecting it at checkout.
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If a POLi payment fails, you’ll need to retry or use another payment method. POLi does not hold funds; failed transactions remain in your bank account.